Astrotejas par online consultation kaise kaam karta hai (wallet, per-minute billing)

Seedha jawab

Astrotejas par aap verified pandits se chat, call ya video par baat karte hain aur sirf utne minute ka paisa dete hain jitni der baat hui. Payment ek prepaid wallet se hota hai. Koi monthly subscription ya chhupa hua charge nahi hai — har pandit ka rate unki profile par pehle se likha hota hai.

Step 1: Login aur wallet

Apne mobile number aur OTP se login kijiye. Wallet page par amount chun kar UPI, card ya net-banking se Razorpay ke through recharge kijiye. Jab welcome bonus chalu ho, to pehli baar register karne par wallet me bonus amount bhi credit hota hai. Wallet ka balance consultation, pooja booking, shop aur premium kundli — sab me use hota hai.

Step 2: Sahi pandit chunna

Consultation page par aap pandits ko expertise (Kundli, Vastu, Numerology, Tarot aadi), bhasha aur rating ke hisaab se filter kar sakte hain. Har card par chat, call aur video ka per-minute rate, experience aur online status (hara dot) dikhta hai. Agar aapka sawal kisi khaas topic par hai, to "Ask a Question" page se topic chun kar shuru kar sakte hain.

Step 3: Minimum balance aur request

Session shuru karne ke liye wallet me kam se kam 5 minute ka balance hona chahiye — yaani agar pandit ka rate ₹20/min hai to ₹100. Balance kam ho to screen par bataya jaata hai ki kitna recharge chahiye, saath me wallet ka link bhi milta hai. Request bhejne ke baad pandit ji ko notification jaata hai; unke accept karte hi session shuru ho jaata hai.

Billing kaise hoti hai

Timer pandit ke accept karne par shuru hota hai, request bhejne par nahi. Session aap ya pandit ji kabhi bhi end kar sakte hain. End hone par har shuru hua minute gina jaata hai — jaise 4 minute 10 second ki baat = 5 minute ka charge. Aapke wallet balance se zyada kabhi charge nahi hota. Har consultation ki entry wallet history me dikhti hai.

Agar pandit ji request reject kar dein, accept na karein, ya aap session shuru hone se pehle cancel kar dein, to koi charge nahi lagta.

Refund aur shikayat

Network ya technical problem se session beech me toot jaaye, to 48 ghante ke andar consultation ID ke saath support ko likhiye. Jaanch ke baad uchit amount wallet me credit kiya jaata hai. Jyotish margdarshan hai, isliye "salah pasand nahi aayi" ya "bhavishyavani sach nahi hui" jaise kaaranon par refund nahi hota. Poori jaankari Refund Policy page par hai.

Ek achhe consultation ke liye 5 tips

1) Sahi janam tithi, samay aur sthan pehle se taiyaar rakhiye. 2) Apna sawal pehle likh lijiye — ek session me 1–2 mukhya sawal sabse achhe rehte hain. 3) Chat me shuru me hi apni details aur sawal bhej dijiye taaki samay bache. 4) Darr dikha kar mehenge upay ya ratna bechne ki koshish ho to support ko report kijiye. 5) Session ke baad rating dijiye — isse doosre users ko sahi pandit chunne me madad milti hai.

Pandit ke roop me judna

Agar aap anubhavi jyotishi hain, to "Become a Pandit" page par application bhej sakte hain. Admin team profile verify karti hai; approve hone par aapko pandit dashboard milta hai jahan se aap online ho kar requests le sakte hain aur apni kamaai dekh sakte hain.